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FAQ-Stapel

Zwei bis sechs Fragen untereinander unter einem Titel, alle von Anfang an zu sehen, jede öffnet sich nacheinander und zeigt ihre Antwort, während sich die vorige schließt, die offene hervorgehoben, dann eine Schlusszeile, etwa wo man mehr fragen kann: 14 bis 36 Sekunden. In neun Stilen, jeweils mit Farben, Schriften, Logo, Moderator und Hintergrund Ihrer Marke.

Vorlagen-IDtpl_f0f3137d4129
BranchenJede Branche
VariantenCorporate glass, Bento grid, Broadcast news, Editorial, Swiss grid, Neo-brutalist, Soft friendly, Clear civic, Hand marks
Fertige FeedsKeine

Einsatzbereiche​

  • Die Fragen, die Ihre Kunden am häufigsten stellen, eine nach der anderen beantwortet.
  • Was man mitbringt, was es kostet, wie lange es dauert: vor einem Termin, einem Umzug oder einem Besuch.
  • Eine Schlusszeile am Ende, die sagt, wo man mehr erfragen kann.

Varianten​

Eine Variante ist diese Vorlage in anderer Gestaltung, und es gibt sie in Versionen: unveränderlichen Builds, die neueste zuerst. Ein Kanal folgt der neuesten Version seiner Variante, sofern er nicht auf eine festgelegt ist.

VarianteWas es istVersionenNeueste
Corporate glassKarten aus Milchglas über einem Polarlicht in Ihren Markenfarben: ruhig und hochwertig.11.0.0
Bento gridAbgerundete Kacheln in Ihren Markenfarben, jede bewegt sich für sich: ein moderner Produktlook.11.0.0
Broadcast newsEin Nachrichtensender in Ihren Farben: Senderlogo, Namenseinblendung, Ticker und Ihr Moderator.11.0.0
EditorialEine Magazinseite in Ihrem Papierton und Ihrer Serifenschrift: Kopfzeile, feine Linien und eine Autorenzeile.11.0.0
Swiss gridEin strenges Raster, große Schrift und Ihre Markenfarbe als einziger Akzent. Nichts hüpft.11.0.0
Neo-brutalistLaute flache Blöcke in Ihren Farben mit dicken Rändern und harten Schatten.11.0.0
Soft friendlyWeiche Formen und abgerundete Karten in Tönen Ihrer Markenfarbe: warm und zugänglich.11.0.0
Clear civicZum Lesen gemacht: hoher Kontrast, große schlichte Schrift und nummerierte Schritte.11.0.0
Hand marksEine klare Seite mit einem Marker in Ihren Farben: Kreise, Unterstreichungen und Häkchen, die über klarer Schrift von Hand gezogen werden.11.0.0

Was sie annimmt​

Jede Variante nimmt denselben Inhalt an, sodass ein Dokument in jeder von ihnen erstellt werden kann.

FAQ stack: a title over two to six questions stacked one under the other, each opening in turn to show its answer while the one before closes, then a closing line such as where to ask more. metaData is the post's title, descriptions and hashtags and is never drawn.

FeldTypErforderlichLimitWas es ist
clipDatagroupyesClip data: Everything drawn: the title, the questions and their answers, the closing line, the source and the look.
clipData.kickertextup to 20 charactersKicker: A word or two above the title, such as YOUR QUESTIONS.
clipData.titletextyesup to 80 charactersTitle: What the questions are about. Shown from the first frame.
clipData.questionslistyesat least 2, up to 6Questions: Two to six questions with their answers, in the order they open. All of them are shown from the start, one under the other, and each opens in turn. Each adds five and a half seconds.
clipData.questions[]groupQuestion
clipData.questions[].questiontextyesup to 90 charactersQuestion: As people ask it.
clipData.questions[].answertextyesup to 180 charactersAnswer: The answer in a sentence or two.
clipData.ctatextup to 60 charactersClosing line: Shown once the last answer is open, such as where to ask more.
clipData.sourcetextup to 70 charactersSource: Where the answers come from, at the foot. Drawn exactly as written: write its label too, as the template adds no word of its own.
clipData.styleWordsgroupStyle words: The few words some styles write into their own frame, each drawn exactly as written, in the language you write it in. A word left out is not drawn: no template adds a word of its own. The same keys in every format of the collections; each style draws only its own.
clipData.styleWords.livetextup to 16 charactersLive marker (Broadcast news): Written beside the light in Broadcast news' channel bug, such as LIVE. Left out, the light stands alone.
clipData.styleWords.bylinetextup to 12 charactersByline (Editorial): Written before the presenter's name in Editorial, such as By. Left out, the name stands alone.
clipData.styleWords.functionKeyslistup to 4Function keys (Data terminal): Data terminal's row of keys F1 to F4, one word each, in order, such as HELP, DATA, CHART and NEWS; the second is drawn held down, and a key that does not fit the row is left out. Left out, no keys are drawn.
clipData.styleWords.functionKeys[]textup to 12 charactersKey
clipData.styleWords.commandKeytextup to 10 charactersCommand key (Data terminal): The key at the end of Data terminal's row, in the rise colour, such as GO. Left out, none is drawn.
clipData.styleWords.realTimetextup to 12 charactersReal-time light (Data terminal): Written beside the blinking light in Data terminal's status bar, such as RT. Left out, the light stands alone.
clipData.styleWords.messageLabeltextup to 12 charactersMessage window label (Data terminal): The tab on Data terminal's message window round the presenter, such as MSG. Left out, the window has no tab.
clipData.styleWords.pictureLabeltextup to 12 charactersPicture panel label (Data terminal): Written in the strip along the top of Data terminal's picture panels, such as IMG. Left out, the strip stays empty.
clipData.lookgroupLook: How the clip looks and moves within its style. The same switches in every format of the collections. Leave a switch out, or set it to the style's own, and the style decides.
clipData.look.themeenumauto, brand, light, dark, boldTheme: The style's own choice; your brand's own colours and background; a light or dark page tinted with your brand colour; or your brand colour as the page.
clipData.look.paceenumauto, calm, standard, punchyPace: How things arrive: the style's own rhythm, calm fades, a standard rhythm, or punchy slams and cuts.
clipData.look.cornersenumauto, square, soft, roundCorners: The shape of cards, panels and marks.
clipData.look.alignenumauto, start, centreText alignment: Where the text lines up.
clipData.look.logoenumauto, freeLogo: The style's own: the logo on the style's plate (a card, a disc, a badge) so it reads on any page. As it is: the logo whole, with no plate, frame or crop, for a logo made to stand on the page, such as one with a transparent background. As it is, make sure your logo reads on the page of the theme you choose.
clipData.look.logoSizeenumauto, small, largeLogo size: Standard is the style's own size. Small draws the logo a fifth smaller, with its plate. Large draws it a quarter larger wherever the style has room for it, and at the standard size where it has none.
clipData.look.hideHeaderbooleanHide logo and title: Leaves out the line at the top of the clip: your logo, the title line and the style's decoration around them, so the content starts at the top. To leave it out of every clip, switch Logo and title line off in your brand's settings.
clipData.look.hideFooterbooleanHide footer line: Leaves out your footer line at the foot of the clip, with whatever the style draws only to carry it, so the content reaches further down. Your presenter and the source line stay. To leave it out of every clip, switch Footer line off in your brand's settings.
clipData.look.patternenumauto, none, dots, grid, linesBackground pattern: The fine texture behind the content. The style's own keeps what the style draws there, and some styles draw none. None leaves the background plain. Dots, Grid and Diagonal lines draw that pattern faintly instead, the same in every style, in the colour of your page.
metaDatagroupMeta data: Everything about the post that is never drawn in the clip: its title, its description in four lengths, one per kind of platform, and its hashtags. Reelwire adds the brand's description, link and hashtags after it. Left out, the post text is generated from the clip data.
metaData.titletextup to 100 charactersTitle: Used where the platform has a title of its own: Facebook Feed, LinkedIn, Pinterest and YouTube. Up to 100 characters, which every one of them takes.
metaData.captionTinytextup to 200 charactersTiny description (Pinterest, Threads, X): Up to 200 characters. The brand's description, link and hashtags follow it within the platform's limit.
metaData.captionShorttextup to 500 charactersShort description (Telegram, Threema, WeChat, WhatsApp): Up to 500 characters. The brand's description, link and hashtags follow it within the platform's limit.
metaData.captionMediumtextup to 1500 charactersMedium description (Discord, Facebook Reels, Instagram, LinkedIn, Signal, Slack, TikTok): Up to 1500 characters. The brand's description, link and hashtags follow it within the platform's limit.
metaData.captionLongtextup to 4000 charactersLong description (Facebook Feed, YouTube): Up to 4000 characters. The brand's description, link and hashtags follow it within the platform's limit.
metaData.hashtagslistup to 15Hashtags: Written without the #. Up to 15, which every platform takes.
metaData.hashtags[]textup to 60 charactersHashtag

locales enthält weitere Sprachen: unter jedem Sprachcode die Teile von clipData und metaData, die sich unterscheiden, über den Standard gelegt, sodass auch eine Sprache ohne eigene Fassung gerendert wird.

Ein Bild ist immer eine Datei aus Ihrer Mediathek: media://, gefolgt von ihrer ID oder ihrem Namen. Alles, was die Tabelle nicht aufführt, wird abgelehnt, ebenso alles über seinem Limit, mit einem Fehler 400 schema_validation, der das Feld nennt.

Fragen Sie Reelwire ohne Anmeldung nach dem vollständigen JSON Schema, dem Dokument, gegen das Ihr Inhalt geprüft wird:

curl "https://app.reelwire.io/v1/formats/template/tpl_f0f3137d4129?variant=Corporate%20glass&version=1.0.0"

Liefer-JSON​

Ihr eigenes System sendet dies an einen Ihrer Streams, POST /v1/stream, und jeder Kanal, der diesen Stream empfängt, erstellt daraus mit seiner Vorlage einen Clip. data ist das oben beschriebene Dokument; ein Stream mit leerer Feldzuordnung gibt es unverändert an die Vorlage weiter. Probieren Sie es zuerst mit POST /v1/stream/validate aus, das dieselbe Antwort gibt, ohne etwas zu veröffentlichen. Streams und Feeds erklärt den Rest, auch wie Sie stattdessen ein Dokument in Ihrer eigenen Form zuordnen.

{
"streamId": "st_your_stream_id",
"eventId": "01M2SQMKK3G1NVFXV31DCBVB95",
"occurredAt": "2026-09-23T07:00:00Z",
"locale": "en",
"data": {
"clipData": {
"kicker": "Your questions",
"title": "Moving your account to Kite",
"questions": [
{
"answer": "Seven working days. Your old bank closes the account and sends on every payment that still arrives there.",
"question": "How long does the move take?"
},
{
"answer": "Yes. Every direct debit and standing order moves with you, and we tell everyone who pays you.",
"question": "Do my direct debits move too?"
},
{
"answer": "Yes, until the day of the move. Your new card arrives three days before it.",
"question": "Can I use my old card until then?"
},
{
"answer": "Nothing. The move is free, and so is the account for its first year.",
"question": "What does moving cost?"
}
],
"cta": "Start your move at kite.example/move",
"source": "Answers from the Kite customer team",
"styleWords": {
"live": "LIVE",
"byline": "By",
"functionKeys": [
"HELP",
"DATA",
"CHART",
"NEWS"
],
"commandKey": "GO",
"realTime": "RT",
"messageLabel": "MSG",
"pictureLabel": "IMG"
},
"look": {
"theme": "auto",
"pace": "auto",
"corners": "auto",
"align": "auto",
"logo": "auto",
"logoSize": "auto",
"hideHeader": false,
"hideFooter": false,
"pattern": "auto"
}
},
"metaData": {
"title": "Moving your account to Kite: what people ask",
"captionTiny": "Thinking of moving your account to Kite? It takes seven working days, costs nothing and your direct debits move with you.",
"captionShort": "Thinking of moving your account to Kite? The four questions we hear most: the move takes seven working days, every direct debit and standing order moves with you, you can use your old card until the day of the move, and it costs nothing. Start at kite.example/move.",
"captionMedium": "Thinking of moving your account to Kite? These are the four questions we hear most.\n\nHow long does the move take? Seven working days. Your old bank closes the account and sends on every payment that still arrives there.\n\nDo my direct debits move too? Yes, every direct debit and standing order moves with you.\n\nCan I use my old card until then? Yes, until the day of the move.\n\nWhat does moving cost? Nothing. Start at kite.example/move.",
"captionLong": "Thinking of moving your account to Kite? These are the four questions we hear most, answered.\n\nHow long does the move take? Seven working days. Your old bank closes the account and sends on every payment that still arrives there, so nothing gets lost on the way.\n\nDo my direct debits move too? Yes. Every direct debit and standing order moves with you, and we tell everyone who pays you, from your employer to the tax office.\n\nCan I use my old card until then? Yes, until the day of the move. Your new card arrives three days before it, so you are never without one.\n\nWhat does moving cost? Nothing. The move is free, and so is the account for its first year.\n\nAnother question? Ask it in the comments and we will answer it, or start your move at kite.example/move.",
"hashtags": [
"faq",
"banking",
"switching",
"moneytips",
"kite"
]
}
}
}

Die Lieferung nennt keine Version: Welcher Build sie erstellt, entscheidet der Kanal, die neueste seiner Variante oder die, auf die er festgelegt ist. eventId ist eine ULID, die Sie einmal je Ereignis erzeugen: Dieselbe noch einmal zu senden, ändert nichts. occurredAt ist der Zeitpunkt des Geschehens, nicht der des Sendens. locale ist die Sprache des Textes in data, und data.locales enthält weitere Sprachen daneben.